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COVID-19 Information

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Coronavirus is a group of different viruses that have been found that cause illness in humans and some animals. The newest coronavirus, called COVID-19, is the one responsible for the current pandemic. Other members of this group include SARS (Severe Acute Respiratory Syndrome), MERS (Middle East Respiratory Syndrome), and common human coronavirus which typically only causes a mild ‘cold like’ infection.

The virus appears to be spread directly from person to person via respiratory droplets and through close contacts. It might also be possible to spread by touching a contaminated item and then touching your mouth or eyes. The CDC is currently investigating how long the virus is able to stay airborne.

What can you do to help stop the spread of COVID-19?

    • Cover your face when you cough or sneeze
    • Wash your hands frequently [with warm water and soap] and for 20 seconds (See This Post For a HowTo)
    • Avoid touching your face
    • Try to keep at least 6 feet away from others
    • If you are sick, please stay home

It may seem like you have to work, go to school, that what you have to do is incredibly important. But your health and the health of those around you must be considered. The best thing to do if you are feeling ill or having symptoms is to stay home and contact your provider or call the COVID-19 Hotline at 307-358-7399.

Social distancing is a must during this time.

Luckily children have largely had few severe infections. Those at the most risk are the elderly and those that have other medical issues like diabetes. Treatment depends on how severe the symptoms are. For most, ibuprofen, drinking plenty of fluids, and rest will be all that is needed to recover. This is a virus so, unfortunately, antibiotics will not help.

The most common symptoms of COVID-19 are:

      • Shortness of Breath
      • Fever
      • Cough

Less common symptoms include headache, sore throat, vomiting and diarrhea.

COVID-19 Hotline

If patients feel sick and/or have questions about displaying possible symptoms of COVID-19 they should call the MHCC COVID-19 Hotline at (307) 358-7399.

This number is managed by our Emergency Department. The Emergency Department staff will ask the caller a series of questions provided by the CDC and Wyoming Department of Health. If the patient answers “yes” to any two sections of the questionnaire, they will be directed to either contact their primary care provider or to our Respiratory Illness Clinic for evaluation and possible testing. Asymptomatic testing is not recommended by the Wyoming Department of Health. The Wyoming Department of Health is the agency which determines if a person is tested or not and manages the resulting of any tests and the management of any positive results.

We care greatly about the health and wellbeing of our patients and communities. Please contact the Hospital or Public Health Department for concerns about the coronavirus or any health concern you may have.

Public Briefs

COVID-19 Public Brief for July 24th, 2020

Memorial Hospital of Converse County Suspending Rapid Testing For Asymptomatic Patients At Present Time

Effective today, Memorial Hospital of Converse County reserved rapid COVID-19 antigen testing for symptomatic and pre-operative patients. Due to a nationwide shortage of test kits from our current supplier, we must prioritize the use of our rapid test supplies for members of our community exhibiting symptoms of COVID-19 or those who are presenting for a surgical procedure in our facility. 

Rapid antigen testing is beneficial for patients to have a result within a smaller time frame. Asymptomatic testing is often used to control the transmission of the virus. Patients who are asymptomatic may have been exposed to a known positive case or considered high risk, but are not currently showing symptoms. Those who are asymptomatic can pass COVID-19 to others.

Most suppliers of rapid testing kits are backordered, but our laboratory is working diligently to find a solution. In the interim, we will administer standard nasal or nasopharyngeal swab tests.  We will send these tests to the state or other lab for processing, which can take longer.  Thank you in advance for your cooperation and understanding.

 

Further Updates To Changes In Operations (those bolded and italicized are updates):

COVID-19 spreads primarily through contact with an infected person when they cough or sneeze, or through droplets of saliva or discharge from the nose. In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • Rapid antigen testing is reserved for symptomatic and pre-operative patients at the present time. 
  • The Respiratory Illness Clinic is idle and testing for patients supported by Medical Office Building and Emergency Department staff.
  • All MHCC Clinics are open and resuming in-person appointments. Every patient will be asked the screening questions prior to entry into any building. 
  • Telehealth visits are now offered for patients.
  • Non-emergent surgeries have resumed as determined by presiding medical staff.
  • Visitors and family are not currently permitted to accompany adult patients into the Emergency Department - updates will be provided to family in a timely manner.  Minor or pediatric patients are permitted one parent or guardian to remain with them in the Emergency Department, when appropriate.
  • One support person is permitted - where applicable - to accompany patients to hospital based appointments such as Lab or Imaging.
  • For ultrasound patients, expectant mothers are not permitted any additional guests at this time. 
  • Third Floor Med-Surg Unit is restricting all visitors, routine updates are provided to a designated family member by phone.
  • For Labor and Delivery, mothers in active labor will be permitted one guest with them throughout labor and delivery.  This guest may not leave - once they are in the hospital they must remain and cannot go back and forth. 
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM.
  • All hospital exterior doors will remain locked after hours. 
  • The Emergency Department Entrance Will Remain Open 24 Hrs.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms.  The Hotline is managed by the Emergency Department at MHCC.  Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers. 

The Hotline Number is (307) 358-7399.

COVID-19 Public Brief for May 13th, 2020

Memorial Hospital of Converse County Moves Idles Respiratory Illness Clinic To Medical Office Building and Emergency Department

The examination and testing services provided at our Respiratory Illness Clinic will be supported at our Medical Office Building from 7am to 6:30pm Monday through Friday, and 9am to 1pm on Saturdays.  Outside of these hours, patients will be directed to our Emergency Department.  

If a patient shows symptoms including: cough, fever or shortness of breath, they will be asked to return to their car.  A nurse or physicians assistant will then meet them at their vehicle and ask a series of questions to help determine the level of care. If needed, the patient will be swabbed for RSV or Influenza.  Pending those results the patient may be examined further and/or tested for COVID-19. These tests will be conducted on site and the results provided to patient. 

Further Updates To Changes In Operations (those bolded and italicized are updates):

COVID-19 spreads primarily through contact with an infected person when they cough or sneeze, or through droplets of saliva or discharge from the nose. In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • The Respiratory Illness Clinic is idle and testing for patients supported by Medical Office Building and Emergency Department staff.
  • All MHCC Clinics are open and resuming in-person appointments. Every patient will be asked the screening questions prior to entry into any building. 
  • Telehealth visits are now offered for patients.
  • Non-emergent surgeries are resuming as determined by presiding medical staff.
  • Visitors and family are not currently permitted to accompany adult patients into the Emergency Department - updates will be provided to family in a timely manner.  Minor or pediatric patients are permitted one parent or guardian to remain with them in the Emergency Department, when appropriate.
  • One support person is permitted - where applicable - to accompany patients to hospital based appointments such as Lab or Imaging.
  • For ultrasound patients, expectant mothers are not permitted any additional guests at this time. 
  • Third Floor Med-Surg Unit is restricting all visitors, routine updates are provided to a designated family member by phone.
  • For Labor and Delivery, mothers in active labor will be permitted one guest with them throughout labor and delivery.  This guest may not leave - once they are in the hospital they must remain and cannot go back and forth. 
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM.
  • All hospital exterior doors will remain locked after hours.  The Emergency Department Entrance Will Remain Open 24 Hrs.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café is closed to the public.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms.  The Hotline is managed by the Emergency Department at MHCC.  Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers. 

The Hotline Number is (307) 358-7399.

COVID-19 Public Brief For May 4th, 2020

Memorial Hospital of Converse County Clinics Are Open and Resuming In-Person Appointments

Memorial Hospital of Converse County clinics are safe, clean, and resuming in-person appointments effective immediately. Each of our clinic locations throughout the region (Douglas, Casper, Gillette, Glenrock, Guernsey, Sheridan, Torrington, Lusk, and Rawlins) have protocols for admitting our patients into our facilities to provide care while helping to prevent the spread of COVID-19 and other respiratory illnesses.

When patients arrive for their appointment, they should be prepared for a quick screening process for symptoms including:

  • Fever,
  • Cough, or
  • Shortness of breath

Patients will also be supplied a mask for the duration of their visit.

Telehealth Visits Offered by Memorial Hospital of Converse County

For patients who cannot come in for their appointments or who do not feel comfortable going out, Memorial Hospital of Converse County is offering a Telehealth Service. This platform assists both patient and provider in communicating during this time, and is available in video chat or audio formats. Instructions for use will be provided to patients before their scheduled appointment.

Through this service, our providers assist patients who need to discuss ongoing health concerns, new or developing symptoms, and follow up on check-ups or lab tests. Our Telehealth Service is supported by Backline - a medical telecommunications platform. The application is simple to use, secure, and HIPAA Compliant. Telehealth visits will be billed to insurance, where applicable.

To access this service, patients should contact their provider for further details. 

Further Updates To Changes In Operations (those bolded and italicized are updates):

COVID-19 spreads primarily through contact with an infected person when they cough or sneeze, or through droplets of saliva or discharge from the nose. In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • All MHCC Clinics are open and resuming in-person appointments. Every patient will be asked the screening questions prior to entry into any building.
  • Telehealth visits are being offered for patients.
  • Non-emergent surgeries are resuming as determined by presiding medical staff.
  • Memorial Hospital of Converse County has put further visitation restrictions in place at our facilities.
  • Visitors and family are not currently permitted to accompany adult patients into the Emergency Department - updates will be provided to family in a timely manner. Minor or pediatric patients are permitted one parent or guardian to remain with them in the Emergency Department, when appropriate.
  • One support person is permitted - where applicable - to accompany patients to hospital based appointments such as Lab or Imaging.
  • For ultrasound patients, expectant mothers are not permitted any additional guests at this time.
  • Third Floor Med-Surg Unit is restricting all visitors, routine updates are provided to a designated family member by phone.
  • For Labor and Delivery, mothers in active labor will be permitted one guest with them throughout labor and delivery. This guest may not leave - once they are in the hospital they must remain and cannot go back and forth.
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café is closed to the public.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms. The Hotline is managed by the Emergency Department at MHCC. Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers.

The Hotline Number is (307) 358-7399.

COVID-19 Public Brief For April 8th, 2020

Changes To Hospital Visitation Policy

Effective Wednesday, April 8, 2020 Memorial Hospital of Converse County has added additional visitation restrictions for family and friends of patients.

Emergency Department

The Emergency Department is considered a high risk area in the hospital.  No visitors will be permitted in the Emergency Department.  Family members need to follow the attending nurse's instructions for where to wait for updates on their family member.  Minor (pediatric) patients will be allowed one parent or guardian to stay with them when appropriate. 

Third Floor Medical Surgical Unit

Patients with COVID-19, or those suspected to have COVID-19, are treated in our Medical/Surgical Unit located on the third floor of the hospital.  No visitors will be permitted on the third floor.  Routine updates will be provided to a designated family member by phone.  Our patient rooms are equipped with phones and patients are as well allowed to use their personal phones to call or video chat with family and friends.

Labor & Delivery

Mothers in active labor will be permitted to have one guest with them throughout labor and delivery.  The guest will not be permitted to come and go from the hospital, and must remain in the hospital throughout - as a labor attendant or guest, once you are in, you must stay in.  Guests will also be permitted to use personal phones to call or video chat with family and friends.

Ultrasound

During ultrasound appointments, expectant mothers will not be permitted to have anyone in the ultrasound room during the exam.  Expectant moms are permitted to use their own phones to video chat with family and friends during the ultrasound. 

Hospital Based Appointments

COVID-19 is easily transmittable.  The hospital has treated known COVID-19 patients.  When possible, only the patient should enter into the building.  One support person is allowed to accompany patients in the hospital for ancillary services, like Lab and Imaging, as needed.  We thank you for your understanding and cooperation.

 

Further Updates To Changes In Operations (those bolded and italicized are updates):

COVID-19 spreads primarily through contact with an infected person when they cough or sneeze, or through droplets of saliva or discharge from the nose. In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • Memorial Hospital of Converse County has put further visitation restrictions in place at our facilities. 
  • The Memorial Hospital of Converse County Respiratory Illness Clinic has moved to 222 S. 5th Street in Douglas.
  • The Respiratory Illness Clinic is open throughout the week from 7 AM to 6:30 PM, and 9 AM to 3 PM on the weekends.
  • MHCC Primary Care Clinics remain open.  Every patient will be asked the screening questions prior to entry into any building. 
  • Outlying Specialty Clinics are Closed and patients are being contacted via phone.
  • Elective surgeries beginning 3/23 are cancelled and will be rescheduled following this time of National Emergency.
  • Emergent and urgent surgeries and procedures will continue as needed.
  • Primary Care Providers will be cancelling or rescheduling non-urgent appointments. 
  • MHCC has restricted access to all visitors and guests. 
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café and Mocha Molly’s are both Closed to the Public.

 

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms.  The Hotline is managed by the Emergency Department at MHCC.  Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers. 

The Hotline Number is (307) 358-7399.

COVID-19 Public Brief For March 25th, 2020

Is COVID-19 In Converse County?

There has been ample concern expressed this morning about the presence of COVID-19 in our county. Memorial Hospital of Converse county uses the same testing criteria as the rest of the state.  Patients are only tested for COVID-19 when they meet the criteria in place by the CDC and Wyoming Department of Health.  While two patients tested positive for COVID-19 through Memorial Hospital of Converse County’s Respiratory Illness Clinic, they both live and work in Natrona County.  The Wyoming Department of Health is classifying these cases as Natrona County.  Converse County DOES NOT have any confirmed cases of residents with COVID-19 at the present time.

We all should still prepare for the very real possibility of COVID-19 being present in our community.  The Surgeon General has advised the following, “Everyone needs to act as if they have the virus right now. So, test or no test, we need you to understand you could be spreading it to someone else. Or you could be getting it from someone else. Stay at home.”

Please take responsibility for your actions and health.  Remember to maintain social distancing if you must go out, cover your coughs and sneezes, wash your hands often, and pay attention to important updates.  It is up to each of us to slow the spread and to flatten the curve. 

COVID-19 Testing - Concerns of Costs To Patients

We have received questions from our community regarding the costs associated with COVID-19 testing.  On March 18th, 2020, President Trump signed the Families First Act into law.  This act helps alleviate financial worries the public may have with the costs of testing for COVID-19.  

Memorial Hospital of Converse County uses a pre-screening process on our COVID-19 hotline (307-358-7399) and at our Respiratory Clinic to help our staff determine the need for Respiratory Illness or COVID-19 testing.  Patients will be asked a series of questions in this pre-screening process to determine if they meet the prerequisites for COVID-19 testing.  The services provided as a part of determining COVID-19 testing are covered by the Families First Act and are provided to patients at no charge.

If a patient has received a bill concerning COVID-19 please contact the Billing Office at (307) 358-2122.  As well if you or someone you know has concerns about exhibiting symptoms of COVID-19 including: fever, coughing, and shortness of breath, please call our COVID-19 hotline at: (307) 358-7399.

New Location For Respiratory Clinic and Updated Screening Process

The Respiratory Illness Clinic at Memorial Hospital of Converse County will move to 222 S. 5th Street in Douglas, effective Friday, March 27th. In addition to this change, we will institute a slight edit to our screening process, effective immediately.  (Please see the attached questionnaire for further details.

Further Updates To Changes In Operations (those bolded and italicized are updates):

In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • The Memorial Hospital of Converse County Respiratory Illness Clinic will move to 222 S. 5th Street in Douglas.
  • The Respiratory Illness Clinic is open daily from 7 AM to 6:30 PM, and 9 AM to 3 PM on the weekends.
  • MHCC Primary Care Clinics remain open.  Every patient will be asked the screening questions prior to entry into any building.  This includes our Oregon Trail Rural Health Clinic in Glenrock and the Register Cliff Rural Health Clinic in Guernsey.
  • Outlying Specialty Clinics are Closed and patients are being contacted via phone.
  • Elective surgeries beginning 3/23 are cancelled and will be rescheduled following this time of National Emergency.
  • Emergent and urgent surgeries and procedures will continue as needed.
  • Primary Care Providers will be cancelling or rescheduling non-urgent appointments. 
  • MHCC has restricted access to all visitors and guests. 
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM
  • All interior doors will remain closed.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café and Mocha Molly’s are both Closed to the Public.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms.  The Hotline is managed by the Emergency Department at MHCC.  Patients who call the Hotline with symptoms will be asked a series of questions (see attached). Treatment advice will be given based on the patient’s answers. 

The Hotline Number is (307) 358-7399.

COVID-19 Public Brief For March 20th, 2020

Memorial Hospital Opens Respiratory Clinic

Non-emergent patients experiencing respiratory symptoms are encouraged to go to the Memorial Hospital of Converse County (MHCC) Respiratory Clinic. The MHCC Respiratory Clinic is located at the Medical Office Building in Douglas, WY, 700 East Center Street.

The Respiratory Clinic is open daily from 9 AM to 7 PM. Non-emergent patients should call the COVID-19 Hotline after hours at (307) 358-7399.

Patients without symptoms do not need to be evaluated. Patients with symptoms should call the COVID-19 Hotline or go to the Respiratory Clinic.

Respiratory Illness Symptoms include:

  • Cough
  • Trouble Breathing
  • Nasal Congestion
  • Runny Nose
  • Sore or Scratchy Throat
  • Fever

The COVID-19 Hotline (307) 358-7399 is answered 24-hours a day by Memorial Hospital Clinical Staff.

Further Updates To Changes In Operations (those bolded and italicized are updates):

In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • Non-emergent patients experiencing respiratory symptoms are encouraged to go to the Memorial Hospital of Converse County (MHCC) Respiratory Clinic located at the Medical Office Building at 700 East Center Street in Douglas, WY
  • Respiratory Clinic is open daily from 9 AM to 7 PM
  • Patients with respiratory symptoms will be evaluated at their car prior to seeing a provider.
  • MHCC Primary Care Clinics remain open. Every patient will be asked the screening questions prior to entry into any building.
  • Outlying Specialty Clinics are Closed and patients are being contacted via phone.
  • Elective surgeries beginning 3/23 are cancelled and will be rescheduled following this time of National Emergency.
  • Emergent and urgent surgeries and procedures will continue as needed.
  • Primary Care Providers will be cancelling or rescheduling non-urgent appointments.
  • MHCC has restricted access to all visitors and guests.
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM
  • All interior doors will remain closed.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café and Mocha Molly’s are both Closed to the Public.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms. The Hotline is managed by the Emergency Department at MHCC. Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers.

The Hotline Number is (307) 358-7399.

COVID-19 Public Brief For March 19th, 2020

Car-Triage Now In Effect In Douglas For Respiratory Illnesses

Memorial Hospital of Converse County has now constructed a car triage for helping diagnose patients with respiratory illnesses.  The process for accessing the car-triage is as follows:

  • Patient either presents at a point of entry or calls their provider.
  • A nurse will ask a series of questions to help discern level of care (please click here to see questionnaire).
  • Dependent upon the patient’s answers the nurse will then direct the patient to proper course of action.
  • If directed to car-triage area, the providers and staff will swab the patient for RSV or Influenza. 
  • This test will be conducted on site.  And results provided to patient.
  • Further instructions will be provided per results.
  • Patients will not be tested for COVID-19 in the car triage.
  • These protocols are subject to change per the Centers for Disease Control and Wyoming Health Department guidelines. Such changes will be communicated to the public as soon as possible.

The purpose of this change in our operations is to keep our community as healthy as possible, while also supporting a healthy and safe environment for our patients, providers, and staff.  Your assistance and cooperation is greatly appreciated. 

Current Changes In Operations (changes are bolded and italicized):

In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

 

  • Some primary care appointments are being conducted by phone, where applicable.
  • Patients with respiratory symptoms will be evaluated at their car prior to seeing a provider. 
  • MHCC Primary Care Clinics remain open.  Every patient will be asked the screening questions prior to entry into any building. 
  • Outlying Specialty Clinics are Closed and patients are being contacted via phone.
  • Elective surgeries beginning 3/23 are cancelled and will be rescheduled following this time of National Emergency.
  • Emergent and urgent surgeries and procedures will continue as needed.
  • Primary Care Providers will be cancelling or rescheduling non-urgent appointments. 
  • MHCC has restricted access to all visitors and guests. 
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM
  • All interior doors will remain closed.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department entrance will remain open 24 hours.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café and Mocha Molly’s are both Closed to the Public.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms.  The Hotline is managed by the Emergency Department at MHCC.  Patients who call the Hotline with symptoms will be asked a series of questions (see attached). Treatment advice will be given based on the patient’s answers. 

The Hotline Number is (307) 358-7399.

COVID-19 Public Brief For March 17th, 2020

UPDATE - Potential COVID-19 Patient

Memorial Hospital of Converse County received the test results last evening (March 16th) for the patient admitted this past weekend to our isolation room for observation and care.  The results of the COVID-19 test are negative.  No further patients have presented with symptoms which have met the criteria for COVID-19 testing at this time.

Changes To Operations Remain In Effect:

(Updated Changes To Operations Are Bolded & Italicized)

In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • Patients with respiratory symptoms will be evaluated at their car prior to seeing a provider. 
  • MHCC Primary Care Clinics remain open.  Every patient will be asked the screening questions prior to entry into any building. 
  • Outlying Specialty Clinics are Closed and patients are being contacted via phone.
  • Elective surgeries beginning 3/23 are cancelled and will be rescheduled following this time of National Emergency.
  • Emergent and urgent surgeries and procedures will continue as needed.
  • Some non-urgent appointments are being cancelled.  If your appointment is being cancelled you will be contacted by phone. 
  • MHCC has restricted access to all visitors and guests. 
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM
  • All interior doors will remain closed.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café and Mocha Molly’s are both Closed to the Public.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms.  The Hotline is managed by the Emergency Department at MHCC.  Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers. 

The Hotline Number is (307) 358-7399.

 

COVID-19 Public Brief For March 14th, 2020

March 13, 2020 - 12pm


MHCC CEO Matt Dammeyer initiated the Hospital’s Emergency Incident Command System (HEICS) per MHCC policy. The Emergency Operations Center (EOC) was established and HEICS assignments were made.

 

As of Saturday, March 14, 2020

In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

 

  • MHCC has restricted access to all visitors and guests.
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM.
  • Only patients with appointments or needed hospital services will be allowed into the hospital. A support person will be allowed when necessary.
  • All interior doors will remain closed.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.
  • MHCC Clinics Remain Open with Normal Hours of Operation.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café and Mocha Molly’s is Closed to the Public.

 

COVID-19 Hotline

Unless you are experiencing a medical emergency, do not go to the hospital. Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms. The Hotline is managed by the Emergency Department at MHCC. Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers. The Hotline Number is (307) 358-7399.

 

Potential COVID-19 Patient

Memorial Hospital has admitted a patient to its isolation room with COVID-19 symptoms, but no fever. The patient met criteria for COVID-19 testing. The Wyoming Department of Health will share the results with MHCC when it becomes available.

 

National, State & Local - Directives

Targeted Use of Personal Face Coverings Recommended for Wyoming Residents

With new national recommendations encouraging the targeted use of personal face coverings due to the coronavirus disease 2019 (COVID-19) pandemic, a Wyoming Department of Health (WDH) official is updating residents on why using them at key times could be helpful.

The Centers for Disease Control and Prevention (CDC) now recommends wearing cloth face coverings in public settings where other measures meant to keep people apart are difficult to maintain such as grocery stores and pharmacies.

Dr. Alexia Harrist, state health officer and state epidemiologist with WDH, said as experts continue to learn more about COVID-19, a new virus, it’s becoming clear some people can transmit the virus to others before showing symptoms. “This means the virus can spread between people who are close to each other without them realizing it is happening. That’s the reason for this change and new recommendation,” she said.

“We want you to stay home and away from other people as much as possible,” Harrist said. “But if and when you do need to go out into the community, this is an extra voluntary measure CDC is suggesting to help people who may have the virus and do not know it from transmitting it to others.”

“It is critical for everyone to continue following the public health orders we have in place in Wyoming. Wearing a face covering is absolutely not a substitute for social distancing, which remains important to slowing the spread of this virus,” she said.

Harrist said the cloth face coverings CDC recommends for most people can purchased, made or adapted from common items and materials at low cost. “These are definitely not the same thing as surgical masks or N-95 respirators. Those types of masks are vital supplies right now across the country and we need to save them for healthcare workers and other medical first responders,” she said.

Cloth face coverings should not be placed on children younger than age 2, anyone who has trouble breathing or anyone who can’t take the covering off without help.

When removing the coverings, people should be careful not to touch their eyes, nose and mouth and should wash hands immediately after removing. Cloth face coverings should be routinely washed, depending on the frequency of use, in a washing machine.

Visit https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html for more details and a video demonstration on making coverings for personal use. Added information on using and making the coverings can also be found at https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html.

More information about COVID-19 and Wyoming can be found at https://health.wyo.gov/publichealth/infectious-disease-epidemiology-unit/disease/novel-coronavirus/.

COVID-19 Public Brief For March 14th, 2020

March 13, 2020 - 12pm


MHCC CEO Matt Dammeyer initiated the Hospital’s Emergency Incident Command System (HEICS) per MHCC policy. The Emergency Operations Center (EOC) was established and HEICS assignments were made.

 

As of Saturday, March 14, 2020

In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

 

  • MHCC has restricted access to all visitors and guests.
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM.
  • Only patients with appointments or needed hospital services will be allowed into the hospital. A support person will be allowed when necessary.
  • All interior doors will remain closed.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.
  • MHCC Clinics Remain Open with Normal Hours of Operation.
  • Volunteer Services, including Care Ride, have been suspended.
  • The Arbor Café and Mocha Molly’s is Closed to the Public.

 

COVID-19 Hotline

Unless you are experiencing a medical emergency, do not go to the hospital. Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms. The Hotline is managed by the Emergency Department at MHCC. Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers. The Hotline Number is (307) 358-7399.

 

Potential COVID-19 Patient

Memorial Hospital has admitted a patient to its isolation room with COVID-19 symptoms, but no fever. The patient met criteria for COVID-19 testing. The Wyoming Department of Health will share the results with MHCC when it becomes available.

 

Gov. Gordon, top officials issue plea for Wyoming citizens to stay home whenever possible - March 25th

CHEYENNE, Wyo. – Wyoming Governor Mark Gordon issued a plea to Wyomingites to stay home whenever possible to slow the spread of the coronavirus (COVID-19) pandemic during a press conference today. The governor emphasized the need for public cooperation in order for Wyoming to make strides in slowing the spread of the virus. Voluntary public actions could alleviate the need to implement more stringent measures, he added

“I am here today to urge Wyoming citizens to stay home whenever possible, only going out when absolutely necessary,” Gov. Gordon said. “It is imperative to flatten the curve by staying home.”

“Your voluntary actions and discipline are going to make the difference as to whether we can slow the spread of COVID-19. You can make a difference in Wyoming for you, your family and your neighbors,” Gov. Gordon said. “We must keep our hospital facilities functional, not just for COVID-19 but to help people with regular health emergencies like a stroke or a broken leg.”

Additional sample collection kits developed by the Wyoming Department of Health will be distributed to counties later this week, increasing testing capabilities. As of March 25, there are 44 confirmed cases of COVID-19 in 10 Wyoming counties. More robust testing data is also available on the Department of Health’s website.

“We need to take the Governor’s words seriously,” said Mike Ceballos, Director of the Wyoming Department of Health. “The orders Wyoming has in place are intended to keep people separated so the virus has limited opportunity to spread. It is most important to stay at home as much as possible. If we work together, we will be able to reduce illness and the burden on our health care system.”

Wyoming Secretary of State Ed Buchanan reinforced the state’s essential role in meeting public needs and protecting public safety.

“Wyoming citizens deserve continued public service, and we are working to protect our most vulnerable populations - people who are sick, have disabilities or who are elderly - as well as our employees who are providing those services,” Buchanan said. “My task force will continue to work with local governments and our tribal nations across the state, giving them what they need to serve people and stay safe.”

Wyoming Department of Workforce Services Director Robin Cooley provided an update on the agency's efforts to expand call capacity to meet public demand. The agency is continuing its efforts to streamline unemployment benefit applications. Currently, unemployment claims are being processed within 2 days from the date of filing with no waiting period.

“We stand ready to help businesses and employees,” Director Cooley said. “Employers are still hiring and workers are still looking for jobs.”

First Lady Jennie Gordon has mobilized her Wyoming Hunger Initiative to specifically address challenges created by COVID-19 and help keep Wyoming residents fed. Today, the first lady launched a one-stop-shop for food resources in every county in Wyoming. Further, Wyoming Food Bank of the Rockies will be offering mobile food pantry sites starting next week in Worland on March 31, Torrington on April 1, Star Valley on April 2 and Evanston on April 3. More sites will be announced in the coming days.

Gov. Gordon continues to meet regularly with the Wyoming Department of Health and other stakeholders to assess the impacts of COVID-19 on Wyoming’s communities. Additional guidance for schools districts, state agencies, businesses and public spaces will be updated by the end of the week.

 

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