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MHCC Public Brief for COVID-19, September 23rd, 2020

Hospital news | Wednesday, September 23, 2020

Contact: Karl Hertz

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Changes To Visitation Policies At MHCC - Effective Immediately

Memorial Hospital of Converse County has put into place the following visitation policies for the departments outlined below. These policies reflect an effort to minimize the amount of traffic through various parts of the hospital due to COVID-19 and other respiratory illnesses in our communities. While we enjoy having community members visit our facilities, we must encourage discretion and ask that unnecessary trips to the hospital buildings are minimized. Thank you for your understanding.

Emergency Department

  • All Patients will be asked to wear a mask.
  • Visitors of Emergency Department patients will be determined on a case by case basis.
  • Visitors will be asked to wear a mask while in the waiting room or Emergency Department.

3rd Floor - In-Patient Care

  • In-patients are allowed up to 2 visitors at a time.
  • Visitors will be asked to wear a mask while on the 3rd Floor.
  • Exceptions can be made based on need.

Mother Baby Unit

  • One support person is allowed during the entire visit.
  • Visitors will be asked to wear a mask while on the Mother Baby Unit.
  • Exceptions can be made based on need.


  • One support person is allowed at a time with surgical patient.
  • Visitors will be asked to wear a mask while in the PACU.
  • Pediatric surgical patients are allowed up to 2 visitors.

Hospital Staff

  • Visitors of hospital staff should meet in public areas (not in patient care areas).

Further Updates To Changes In Operations (those bolded and italicized are updates):

COVID-19 spreads primarily through contact with an infected person when they cough or sneeze, or through droplets of saliva or discharge from the nose. In order to keep our patients and staff safe, Memorial Hospital has enacted the following measures.

  • Visitation policies to the hospital have changed, effective immediately.
  • Rapid antigen testing is used via provider discretion.
  • The Respiratory Illness Clinic is idle and testing for patients supported by Medical Office Building and Emergency Department staff.
  • All MHCC Clinics are open and resuming in-person appointments.
  • Telehealth visits are now offered for patients.
  • Non-emergent surgeries have resumed as determined by presiding medical staff.
  • For ultrasound patients, expectant mothers are not permitted any additional guests at this time.
  • For Labor and Delivery, mothers in active labor will be permitted one guest with them throughout labor and delivery. This guest may not leave - once they are in the hospital they must remain and cannot go back and forth.
  • The Hospital Main Entrance will be open and monitored Monday thru Friday from 7 AM to 5 PM.
  • All hospital exterior doors will remain locked after hours.
  • The Emergency Department Entrance Will Remain Open 24 Hrs.

COVID-19 Hotline:

Memorial Hospital has established a COVID-19 Hotline for patients with questions or concerns about their symptoms. The Hotline is managed by the Emergency Department at MHCC. Patients who call the Hotline with symptoms will be asked a series of questions. Treatment advice will be given based on the patient’s answers.

The Hotline Number is (307) 358-7399.